The ins and outs of Process Modelling!


There are over 50 techniques that are listed in the Business Analysis Book of Knowledge (BABOK). All techniques are equally important! Process Modelling however is the number one go to technique for most Business Analysts. It provides a good way of understanding and portraying AS-IS processes as well as TO-BE processes. In this blog we will detail the ins and outs of Process Modelling.

What is process modelling?

The BABOK defines process modelling as a series of business steps performed:

  • to accomplish a goal
  • done in response to a trigger which transforms inputs to outputs for a desired state

Commonly used process modelling techniques

  • Flowcharts – used in designing and documenting simple processes or programs.
  • Business Process Model and Notation (BPMN) – a graphical representation for specifying business processes in a business process model using a standardised language / notation.
  • Unified Modeling Language – a specific developmental, modeling language in the field of software engineering that is intended to provide a standard way to visualize the design of a system.

Elements of process models

  • Activity – steps or tasks done to accomplish the goal
  • Event – an occurrence that initiates, interrupts or terminates an activity e.g. an email message
  • Directional flow – logical sequence of the workflow
  • Decision Point – a point in the process where the work can split into paths
  • Link – connection of process maps
  • Role – person or people involved in the process

Process Modelling is a powerful technique for Business Analysts as it visualises business processes and provides a firm basis for analysis to take place.  Its a must-know technique!! At The Skilled Business Analyst we run Process Modelling workshops with hands on examples. If you are keen to learn more please contact us on

Yours in analysis


BA Instructor / Coach

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