The multifaceted role of Business Analysts

As Business Analysts we wear many hats and perform many roles. In this post we discuss the multifaced role of a Business Analyst (BA) from Change Agent to Influencer!

Change Agents:

  • We play a critical role in driving change within an organization.
  • We act as catalysts for change by providing expertise and facilitating communication amongst our stakeholders.

Problem Solvers:

  • We are skilled at identifying and solving problems within an organization.
  • We use techniques and tools to gather and analyze data, identify root causes of problems, and develop solutions that address those problems.

Value Creators:

  • We create value by identifying opportunities for improvement and streamlining business processes.
  • We help develop innovative solutions that increase efficiency and productivity.


  • We facilitate communication and collaboration between stakeholders.
  • We ensure that all parties are heard and their needs are addressed.


  • We look for new and better ways to do things.
  • We are responsible for identifying and implementing innovative solutions.


  • We develop and execute strategic plans that align with our organisations goals and objectives.
  • We help map out change strategies to help businesses achieve their future desired state.


  • We help bridge between the gap between current state and future state.
  • We bring technical teams and business stakeholders together and facilitate a shared understanding of a problem and solution.


  • We understand our organization’s goals, processes, and stakeholders, and are able to use this knowledge to influence change and outcomes.

Our role as Business Analysts is multifaceted and requires a diverse set of skills and knowledge. By wearing many hats and performing a variety of roles, we are able to influence the direction of organisations, identify new opportunities, and drive positive outcomes.

If you are looking to grow your Business Analysis skillset – email us on and we will help take your Business Analysis career to the next level!

Yours in Analysis


Business Analysis Instructor

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